Shipping policy

Shipping Policy — Eclat Collective

Last updated: July 19, 2026

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive a notification once your order has shipped.

During high-volume periods (sales, new launches), processing may take an additional 1–2 business days.

2. Domestic Shipping (United States)

Shipping Method	Estimated Delivery	Notes
Standard Shipping	5–8 business days	Tracking included
Expedited Shipping	2–3 business days	Tracking included
Express Shipping	1–2 business days	Available at checkout

Free standard shipping may be available on qualifying orders. Please check our current promotions at checkout.

3. International Shipping

We ship to select international destinations. International orders typically arrive within 10–21 business days, depending on the destination country and customs processing.

Please note:

International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
Eclat Collective is not responsible for delays caused by customs clearance.

4. Shipment Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. Shipping Address

Please ensure your shipping address is correct at the time of purchase. Eclat Collective is not responsible for orders delivered to an incorrect address provided by the customer.

6. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.